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Pradhan Mantri Arogya Mitra

NQR Code:2021/HLT/HSSC/04383

  • Old Code: 2021/HLT/HSSC/04383

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About this Qualification

Job Description

National Health Agency (NHA), the agency entrusted with the task of implementing AB-PMJAY. The Pradhan Mantri Arogya Mitra(AM) is a specially designed qualification as per the norms of National Health Authority for the purpose of implementation of Ayushman Bharat - Pradhan Mantri Jan Arogya Yojna (AB-PMJAY). The Pradhan Mantri Arogya Mitra(AM) is the primary contact for the beneficiaries at every empanelled hospital care provider. TheAMshall be extensively responsible for operating the BeneficiaryIdentification System to identify and verify the beneficiaries entitled under Ayushman Bharat - Pradhan Mantri Jan ArogyaYojna(ABPM-JAY); undertaking TransactionManagementsuch as submitting requests for Pre-Authorization and Claims and guiding the Beneficiary about the overall benefits under ABPM-JAY and providing information related to prompt treatment at empanelled hospital care provider.

Eligibility Criteria

Criteria 1 Criteria 2 Experience Training Qualification
12th N.A. No Experience None

Progression Pathway

  • Pradhan Mantri Arogya Mitra(Level 3) can progress to ‘Hospital Front Desk Coordinator (Level 4 ) and after it to Patient Relations Associate’ (Level 5)

Learning Module In Job Role/Qualifcation

National Occupation Standards (NOS)/Module NOS Code Mandatory/ Optional Estimated size (Hours) Nos Credit Level
Use computers and other electronic equipment required for carrying out activitiesrelated to AB PM-JAY operations HSS/N6120 Mandatory 05 0.1667 4
Prepare for AB PM-JAY help desk operations HSS/N6130 Mandatory 04 0.1333 4
Provide relevant AB PM-JAY information to others HSS/N6131 Mandatory 04 0.1333 4
Check eligibility and verify patients / beneficiaries for AB PM-JAY HSS/N6132 Mandatory 08 0.2667 4
Carry out process related to Transaction Management System (TMS) HSS/N6133 Mandatory 08 0.2667 4
Comply with Infection Control and Bio Medical Waste Disposal Policies HSS/N9620 Mandatory 04 0.1333 4
Maintain a safe and secure working environment HSS/N9624 Mandatory 07 0.2333 4
Maintain interpersonal relationships and professional conduct HSS/N9625 Mandatory 05 0.1667 4