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DTH Set Top Box Installation & Service Technician

NQR Code:QG-04-EH-044902025-V2-ESSCI

  • Old Code: QG-04-EH-044902025-V2-ESSCI

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About this Qualification

Job Description

A DTH Set-Top Box Installation & Service Technician is responsible for installing set-top boxes at customer locations, using tools such as CRM applications, GPS, and mobile service platforms to plan installations, align antennas, configure signal frequencies, and provide real-time service updates. The technician ensures accurate installation, prompt issue resolution, and tech-enabled customer support through digital feedback systems and coordination with the backend technical team.

Eligibility Criteria

Criteria 1 Criteria 2 Experience Training Qualification
12th Completed No Experience Equivalent
10th Completed 3 years Equivalent
Previous NSQF qualification of Level 3 3 years Equivalent

Progression Pathway

  • DTH/DAS Set Top Box Service Supervisor

Learning Module In Job Role/Qualifcation

National Occupation Standards (NOS)/Module NOS Code Mandatory/ Optional Estimated size (Hours) Nos Credit Level
Engaging with Customer for service ELE/N8102 Mandatory 240 8 4
Installing and repairing DTH set top box ELE/N8105 Mandatory 210 7 4
Employability Skills (30 hours) DGT/VSQ/N0101 Mandatory 30 1 4