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Food Handling and Service Assistant

NQR Code:QG-2.5-FI-04209-2025-V1-FICSI.

  • Old Code: QG-2.5-FI-04209-2025-V1-FICSI.

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About this Qualification

Job Description

A Food Handling and Service Assistant is responsible for delivering prompt and friendly customer service, accurately handling orders and cash transactions, preparing food items per standard recipes, safely operating kitchen equipment, ensuring adherence to food safety standards, and assisting in efficient inventory management. The role demands high-volume production capabilities and effective customer interaction in a fast-paced environment.

Eligibility Criteria

Criteria 1 Criteria 2 Experience Training Qualification
9th Completed No Experience None
8th Completed 1.5 Years None
Previous NSQF qualification of Level 2 6 Months experience None
Previous NSQF qualification of Level 1 1.5 Years None

Progression Pathway

  • Food Production and Service in-charge (L3.5)

Learning Module In Job Role/Qualifcation

National Occupation Standards (NOS)/Module NOS Code Mandatory/ Optional Estimated size (Hours) Nos Credit Level
Support in menu development, recipe standardization, and quality assurance FIC/N9704 Mandatory 30 1.00 2.5
Peform in high-volume production and kitchen workflow optimization FIC/N9705 Mandatory 50 1.67 2.5
Support in delivering quality customer service and technology integration FIC/N9707 Mandatory 60 2.00 2.5
Support in inventory management, cost control and ensuring food safety FIC/N9706 Mandatory 40 1.33 2.5
Apply food safety guidelines in Food Processing FIC/N9906 Mandatory 30 1.00 3
Employability Skills (30 Hours) DGT/VSQ/N0101 Mandatory 30 1.00 2