Executive - Telesales (Pharma, Biologics, Medical Device And Other Health Services)

NQR Code:QG-04-LS-00260-2025-V2-LSSSDC

Old Code: QG-04-LS-00260-2025-V2-LSSSDC
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About this Qualification

Job Description

Executive- Telesales (Pharma, Biologics, Medical Device and other health services) is responsible for receiving queries over the company’s advertised phone number, obtaining clarification from the business and responding with the requested information appropriately. Also promotes the company’s products and services over the phone and manages customer relationships through regular follow-ups. The person is also responsible for managing the computer based ordering system for booking the order request.

Eligibility Criteria

Criteria 1	Criteria 2	Experience	Training Qualification
12th	Completed	No Experience	None
2nd Year of 3 Year Diploma after 10th	Completed	No Experience	None
Graduate	In any field	No Experience	None
Diploma	In relevant field	No Experience	None

Progression Pathway

Vertical progression
1. Medical Sales Representative (Level-4.5)
2. Therapeutic Business Manager (Level-5)

Learning Module In Job Role/Qualifcation

National Occupation Standards (NOS)/Module	NOS Code	Mandatory/ Optional	Estimated size (Hours)	Nos Credit	Level
Discuss about life sciences industry and basics of sales and marketing	LFS/N0438, v1.0	Mandatory	30	1.00	4.5
Promote the company product or service through digital and telecommunication using new age technologies	LFS/N0411, V4.0	Mandatory	180	6.00	4
Manage accounts and maintain client relationships	LFS/N0412, V4.0	Mandatory	90	3.00	4
Carry out reporting and documentation to keep a track of sales and stock	LFS/N0413, V4.0	Mandatory	60	2.00	4
Coordinate with manager and team members	LFS/N0106, V4.0	Mandatory	60	2.00	4
Employability Skills (60 Hours)	DGT/VSQ/N0102, v1	Mandatory	60	2.00	4