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Guest Service Associate (Housekeeping)

NQR Code:QG-04-TH-02019-2024-V1-THSC

  • Old Code: QG-04-TH-02019-2024-V1-THSC

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About this Qualification

Job Description

The individual at work cleans the guest rooms and public areas. The individual may also clean the carpeted areas or polish various floors and surfaces.

Eligibility Criteria

Criteria 1 Criteria 2 Experience Training Qualification
12th Passed No Experience Equivalent
11th Passed 1.5 Years Equivalent
10th Passed 3 years Equivalent
Previous NSQF qualification of Level 3 3 years Equivalent
Previous NSQF qualification of Level 3.5 1.5 Years Equivalent

Progression Pathway

  • Guest Service Executive (Housekeeping)

Learning Module In Job Role/Qualifcation

National Occupation Standards (NOS)/Module NOS Code Mandatory/ Optional Estimated size (Hours) Nos Credit Level
Communicate effectively and maintain service standards THC/N9901 &v2.0 Mandatory 30 1 4
Ensure to Maintain Organizational Confidentiality and Guest’s Privacy THC/N9903 &v2.0 Mandatory 30 1 4
Monitor and Maintain Health, Hygiene and Safety at Workplace THC/N9906 &v2.0 Mandatory 30 1 4
Employability Skills (60 Hours) DGT/VSQ/N0102 &v1.0 Mandatory 30 1 4
Clean Carpet and Upholstery THC/N0240 &v2.0 Elective 120 4 4
Polish the Floors and Surfaces THC/N0241 &v2.0 Elective 120 4 4
Perform Cleaning Activities in Guest Room & Public Areas THC/N0208 &v3.0 Elective 150 5 4
Prepare for Laundry Duties THC/N0219 & v3.0 Elective 90 3 4