Office Operations Executive Q File.pdf

Office Operations Executive

  • Job DescriptionThe Office Operations Executive is a generalist who checks and prepares documents and simple correspondence; records work related information and data; maintains filing; handles general inquiries from visitors and clients; receives phone calls and forwards to respective departments after enquiring from the caller; makes calls as per requirements of the work; adheres to workplace health and safety guidelines and works effectively in co-ordination with team in line with professional practices of the workplace.
  • Originally Approved23rd NSQC - August 2019
  • Last Revised-
  • Code2019/OAFM/MEPSC/3406
  • SectorOffice Administration & Facility Management
  • NSQF LevelLevel 4
  • Notional Hours300
  • Accrediting BodiesManagement &Entrepreneurship and Professional Skills Council (MEPSC)
  • Certifying BodiesManagement &Entrepreneurship and Professional Skills Council (MEPSC)
  • Proposed Occupation

    Office Support

  • International Comparability

    Comparability not yet established, however we have referred to UK and Australian NOS while developing the qualification

  • Progression Pathway

    Multifunctional Admin Executive

  • Planned arrangements for RPL

    RPL arrangements and policies are under development. The guidelines should be ready in 2-3 months

  • Qualification File Office Operations Executive Q File.pdf
  • Supporting Documents
  • Formal structure of the qualification
    Title of unit or other component Estimated size (Hours) Level
    1MEP/N0224 Check forms and applications for completeness as per norms 45 4
    2 MEP/N0204 Managing routine office activities 45 4
    3 MEP/N0225 Co-ordinate with internal and external agencies to complete operational requirements 70 4
    4 MEP/N0216 Use computers to store, retrieve and communicate information 30 4
    5 MEP/N9914 Communicate with clients, visitors and colleagues effectively 30 4
    6MEP/N9903 Apply health and safety practices at the workplace 30 4
    7 MEP/N9912 Apply principles of professional practice at the workplace 50 4
    Total 300
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