QF _retail operation_RET103-3.pdf

Retail Store Executive

  • Originally Approved
  • Last Revised
  • Code2017/RET/DGT/01728
  • SectorOrganised Retail
  • NSQF LevelLevel 3
  • Notional Hours180
  • Accrediting BodiesGOI Ministries and State departments who have adopted MES qualifications accredit training providers for their programs and schemes (only in case of SDIS schemes Training providers accredited by States on behalf of NCVT)
  • Certifying BodiesNational Council for Vocational Training (NCVT)
  • Proposed Occupation

    After completion of training participant will be

    1. Retail store Executive

    2. Executive Customer Support

  • International Comparability


  • Progression Pathway

    An individual can progress in an store supervisor, Store Managers in small/ large sales outlet.

  • Planned arrangements for RPL

    RPL arrangements are not planned under this qualification.

  • Qualification File QF _retail operation_RET103-3.pdf
  • Supporting Documents
  • Formal structure of the qualification
    Title of unit or other component Mandatory/ Optional Estimated size (Hours) Level
    (i) DGT/MES/RET/N05: Understands Overview of Retail and Retail Environment Mandatory 80 3
    (ii) DGT/MES/RET/N06: Understands the concept of Customer Interface Mandatory 50 3
    (iii) DGT/MES/RET/N07: Acquire knowledge of Soft Skills Mandatory 50 3
    Total 180
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